Frequently Asked Questions
1. Question: How far are you from St Margarets train station?
Answer:2 to 5 min walk
2. Question: Do you have WIFI?
Answer: YES and its FREE
3. Question: Do you allow pets?
Answer: Sorry No
4. Question: How far is Twickenham Stadium?
Answer: 1.2 miles 5 min drive or 15 to 20 min walk
5. Question: Do you allow smoking?
Answer: Sorry No
6. Question: Do you have parking?
Answer: Yes 2 spaces for a small charge
7. Question: Are towels provided?
Answer: Yes
8. Question: How far is New Orleans House?
Answer: 0.9 miles away
9. Question: do you have baby’s cots?
Answer: Sorry no, but your welcome to bring a travel cot
10. Question: Can we have an extra bed in the room?
Answer: Sorry no space for extra beds.
11. Question: what time is check out?
10am and check in from 12 noon.
12. Question: Do you open over Christmas
Yes we are open 365 days of the year but we do not service our rooms on the 25th 26th December and the 1st January.
13. Question:How do we pay you?
payment is by Cheque, cash or bank transfer.
14. Question: How do we collect the room key?
we have codes locks, so need for keys, we with call you with your unique room code.
15. Question:can we drop off luggage before check in?
Yes we have a small hallway you can leave your luggage and after check out if you wish to pick up later.
16. Question: can we have a late check out
No rooms must be vacated by 10am.
17. Question: Where do we have breakfast?
Your Breakfast in supplied in your room.
18. Question: How far is Richmond town centre?
1.3 miles 26 min walk or 5 min drive.
19. Question: Do you allow children?
Yes.
20. Question:Do you do one night stays?
Yes we do 1 night stays or long term.
21. Question: Can we arrive late?
Yes as you have a code for your room and can come and go as you wish.
The Studio
Our Studio apartment is located on the first floor with double bed and single sofa bed for the 3rd guest.
Room One
Our twin room is located on the ground floor with a separate entrance.
Room Two
This room is located on the ground floor with a double bed and en suite shower room.
Room Three
This room is located on the first floor with double bed and en suite bathroom.